Question 1

Is the valuation free?

Accepted Answer

Absolutely! The valuation of your motorhome or caravan is entirely free. There are no charges, regardless of whether you decide to use our services.

Question 2

Is there any commitment?

Accepted Answer

No, there is no commitment once we provide you with the valuation. We understand that circumstances may change, and some customers prefer to explore other options before deciding. Rest assured, we'll be here when you're ready to sell.

Question 3

How long do I have to accept your offer?

Accepted Answer

Our valuations are valid for seven days. You have a whole week to consider our offer and make a decision.

Question 4

What types of motorhomes and caravans are you interested in?

Accepted Answer

We are interested in all types of motorhomes and caravans. Whether it's a new or old model, low or high mileage, right or left-hand drive, large or small, we buy them all. We even purchase motorhomes with damp issues.

Question 5

How do you value my vehicle?

Accepted Answer

Our team has extensive experience in the motorhome and caravan industry. We stay up-to-date with market trends and have in-depth knowledge of leisure vehicles. We provide an accurate valuation by considering factors such as make, model, age, and condition.

Question 6

What if I need to include a significant issue on my valuation form?

Accepted Answer

We base our valuation on the description you provide. While we understand normal wear and tear for a motorhome of a certain age, any significant discrepancies between your report and the actual condition of the motorhome may require revaluation. Honesty and accuracy in your description save time and prevent the need for renegotiation. If you believe an adjustment is unjustified, you are not obligated to sell to us, and we will respect your decision.

Question 7

How quickly can the transaction happen?

Accepted Answer

We work according to your timeline. We can usually arrange payment and collection within 24 hours if you prefer a quick sale.

Question 8

Can I visit your location?

Accepted Answer

Certainly! We welcome you to visit our site in Newark. Take your time, chat with our team, and even enjoy a conversation at our onsite café before deciding.

Question 9

What if I don't have time to bring my motorhome to you?

Accepted Answer

No worries! We offer a free collection service. We will come to your location at a time that suits you and collect the motorhome.

Question 10

What if my motorhome's MOT has expired or not been serviced recently?

Accepted Answer

Not a problem. We can collect the motorhome using trade plates or on the back of our wagon, ensuring a smooth process regardless of its current MOT or service status.

Question 11

Can I choose my payment method?

Accepted Answer

Absolutely. You can choose between receiving cash on collection or an instant bank transfer. We want to provide you with the payment method that suits you best.

Question 12

What happens if I have outstanding finance?

Accepted Answer

We will take care of settling any outstanding finance on collection. Once the finance is settled, we'll promptly pay you the remaining balance.

Question 13

Do you buy motorhomes without a current MOT?

Accepted Answer

Yes, we buy motorhomes without a current MOT. This won't affect our ability to purchase your vehicle.

Question 14

Do you buy vehicles with damp issues?

Accepted Answer

Yes, we buy vehicles of any age and condition, including those with damp issues. Please include this information in your valuation form so that we can provide an accurate offer.

Question 15

Do you buy American RV Motorhomes?

Accepted Answer

Absolutely! We buy American RV Motorhomes as well.

Question 16

I don't have a towbar, and my caravan is sited.

Accepted Answer

No worries at all! We understand that only some have a towbar or can move a sited caravan. Rest assured, we've got you covered. We can arrange a meeting at your preferred location, whether it's the site where your caravan is currently located or another convenient spot. Our team will make the necessary arrangements to complete the transaction at a place that works best for you. Your convenience is our priority.

FREQUENTLY ASKED QUESTIONS